Family is at the heart of everything we do at ValueBank Texas. We’re not just bankers – we’re parents, neighbors, and active participants in our community. We’re deeply connected to the areas we serve. Step into one of our branches, and you’ll feel it. Our tellers greet you like an old friend, and our managers make it a point to say hello. This is the essence of ValueBank Texas – a community where you’re not just a customer, but a valued member of our family. Join us in making this bond even stronger.
The Personal Banker will be crossed trained for both Customer Service Representative and Teller
duties. This position will participate in the daily operations of the branch; including but not limited to,
assisting customers with account management and other financial services needs and providing timely
and efficient completion of client transactions while maintaining accurate records and thorough
handling of all monies assigned. This position will proactively participate in the sales/quality referral
process of the branch as directed by management.
Key Responsibilities:
Service:
• Processes a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as cashing checks, processing deposits and withdrawals, loan payments, cash advances, transfers, and issuing monetary instruments
• Enhances customer satisfaction by assisting customers with setup of online products, loan
applications, and mobile banking
Sales:
• Achieves personal sales and referral goals by identifying customer needs and recommending
banking products and services to help
• Identifies referral opportunities and makes relevant referrals
• Maintains strong collaborative relationships with co-workers, management, and business
partners
Operations:
• Works independently on the Platform side on performing duties such as opening/closing various accounts, assisting with courtesy and collection calls (NSFs) as needed, submitting address and name changes; seeks assistance and guidance from leadership when necessary
• Adheres to all operational banking regulations and policies
• Observes branch security procedures and protects customer confidentiality and privacy
• Performs other job related duties such as CTRs, REG CC holds, Dual Control Processes, etc.
• Must comply with BSA/AML/OFAC regulations and guidelines
*Performs other job related duties or special projects as assigned
Requirements:
• One – Four years’ sales relationship and/or cash handling experience preferred
• High School diploma or equivalent (College degree preferred)
• Demonstrates personal integrity, superior salesmanship, service
Job Duties – (Servicing Specialist)
DAILY BALANCING – Daily (as backup to Escrow Coordinator)
JOB SPECIFICATIONS
EDUCATION: High school diploma or equivalent required
EXPERIENCE: 1-3 years’ experience within a credit operations environment, preferably processing both consumer and commercial loans
Working Conditions: office environment, high exposure to computer usage, occasional lifting of boxes up to 25 pounds
ValueBank Texas is an independently owned community bank since 1967. Our mission statement is to grow our business by providing the products and services our customers want, and by building positive, lasting relationships with our customers.
Description:
The Branch Operations Manager leads and directs business development, sales management and employee development. Develops new deposit and loan business; provides superior level of customer service and promotes a sales culture through mentoring and coaching. The Branch Operations Manager oversees the implementation of human resource strategy that involves cultivating a solid team and leadership according to ValueBank Texas’ core values and mission statement ensuing optimum customer and employee experience.
Key Responsibilities:
Business/Sales Development:
• Maintains strong collaborative relationships across lines of business
• Prospects and develops deposit growth, credit portfolio, product sales including, Merchant Services and Business Solutions and reports directly to the Head of Retail.
• Professionally maintains a presence in the community and engages center of influences to gain bank exposure by volunteering on boards and committees
• Delivers superior customer service to potential and current customers
Coaching/Mentoring:
• Coaches branch personnel- including monitoring and evaluating to drive sales performance
• Provides direction for ABM, sets goals, and oversees goal execution
• Manages and effectively communicates with their team to improve performance
Administration:
• Reviews monthly audits, process daily NSFs, conducts quarterly market and branch performance review, manages account acquisition and attrition
• Ability to operate Platform side by opening new accounts, handling complaints
Performs other job related duties or special projects as assigned
Requirements:
• College degree preferred and/or relevant years of experience may substitute at discretion of management
• Generally, 2-5 years’ experience in market development, management, new account acquisition; traditional banking preferred but may be substituted at management’s discretion
• Ability to manage and lead a diverse team in a sales culture environment and execute strong time management skills
• Ability to effectively communicate, innovate, inspire
• Ability to have a keenness and quickness in understanding and dealing with a business situation in a manner that is likely to lead to a good outcome
Gold & Silver Star (G&S) is an affiliate of ValueBank Texas. The company sells gold & silver bullion, coins, and jewelry to the retail public, primarily from space within ValueBank Texas branches.
Basic Functions
This employee will be employed by Gold & Silver Star, but will be a dual employee with ValueBank Texas, performing duties within the branch. Primarily, the employee will perform skilled sales techniques to market and sell G&S products, provide excellent customer service to precious metals customers, and conduct all inventory management. Secondarily, the employee will participate in the daily operations of the branch, functioning as a Personal Banker; including but not limited to, assisting customers with account management and other financial services needs and providing timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position will proactively participate in the sales/quality referral process of the branch as directed by management.
Gold & Silver Star Responsibilities
Sales & Customer Service:
Bookkeeping:
Inventory Management:
*Performs other job-related duties or special projects as assigned
ValueBank Texas Responsibilities
Customer Service:
Sales:
Operations:
*Performs other job-related duties or special projects as assigned
Prerequisites:
knowledge of and maintaining inventory
Working Conditions:
BASIC FUNCTION: The position of Chief Financial Officer has broad responsibility for the ValueBank’s fiscal operating results including counseling senior management on fiscal control and profitability. Develops and prescribes adequate financial procedures to provide the basis for management decisions and control. The CFO is the top financial officer for the companies and as profit planner, serves top management in an advisory capacity.
SUPERVISES: Controller, Investment Officer, Accounts Payable
SPECIFIC RESPONSIBILITIES:
▪ Oversees finance/accounting, investments, accounts payable and purchasing ▪ Maintains the company’s accounting system and directs the preparation of all fiscal reporting such as cost accounting, budgets, regulatory agency and government reports.
▪ Prepares, presents, and interprets financial reports to management, the board of directors, and government agencies.
▪ Identifies and implements financial systems and controls to manage complex accounting transactions. Establishes reporting standards and best practices utilizing common financial procedures. Ensures compliance with all financial reporting both for internal and external use and maintain accountability and integrity of the financial statements.
▪ Implements enterprise wide metrics to assist management in improving performance consistent with corporate objectives including operational efficiencies and streamlining to improve profitability.
▪ Provides financial leadership with high integrity and responsibility for driving results. Provides guidance on long range planning and strategy and assists in identifying and analyzing areas of future growth. Provides oversight and implements consistent process for budgeting and forecasting.
▪ Oversees the bank’s ad valorem taxes and annual appraisal assessments.
▪ Oversees the annual property and liability insurance renewals.
▪ Oversees the annual employee benefits renewal process. ▪ Maintains professional behavior and positive working relationships both internally and when representing the Bank in the community.
▪ Performs other duties as assigned
EXPERIENCE:
▪ Prior experience as a CFO or Controller in a community bank environment is required
▪ Lending and/or loan approval experience is preferred
Description:
The Personal Banker I will be crossed trained for both Customer Service Representative and Teller
duties. This position will participate in the daily operations of the branch; including but not limited to,
assisting customers with account management and other financial services needs and providing timely
and efficient completion of client transactions while maintaining accurate records and thorough
handling of all monies assigned. This position will proactively participate in the sales/quality referral
process of the branch as directed by management.
Key Responsibilities:
Service:
• Processes a variety of customer transactions accurately and efficiently in adherence to bank
policies and regulations such as cashing checks, processing deposits and withdrawals, loan
payments, cash advances, transfers, and issuing monetary instruments
• Enhances customer satisfaction by assisting customers with setup of online products, loan
applications, and mobile banking
Sales:
• Achieves personal sales and referral goals by identifying customer needs and recommending
banking products and services to help
• Identifies referral opportunities and makes relevant referrals
• Maintains strong collaborative relationships with co-workers, management, and business
partners
Operations:
• Works independently on the Platform side on performing duties such as opening/closing
various accounts, assisting with courtesy and collection calls (NSFs) as needed, submitting
address and name changes; seeks assistance and guidance from leadership when necessary
• Adheres to all operational banking regulations and policies
• Observes branch security procedures and protects customer confidentiality and privacy
• Performs other job related duties such as CTRs, REG CC holds, Dual Control Processes, etc.
• Must comply with BSA/AML/OFAC regulations and guidelines
*Performs other job related duties or special projects as assigned
Requirements:
• One – Four years’ sales relationship and/or cash handling experience preferred
• High School diploma or equivalent (College degree preferred)
• Demonstrates personal integrity, superior salesmanship, service excellence
• Effective listener, team builder, excellent communicator
Description:
The Branch President is responsible for the overall performance of the Ingleside/Aransas Pass branch and will be the primary “face” of the branch in the community. They lead and direct business development, sales management and the overall direction of the branch. They work with the Operations Manager to develop new deposit and loan business; provides superior level of customer service, and promotes a sales culture through mentoring and coaching. Oversees the Operations Manager’s implementation of human resource strategy that involves cultivating a solid team and leadership according to ValueBank Texas’ core values and mission statement ensuing optimum customer and employee experience.
Key Responsibilities:
Business/Sales Development:
Coaching/Mentoring:
Performs other job-related duties or special projects as assigned
Requirements:
Description:
The Personal Banker I will be crossed trained for both Customer Service Representative and Teller
duties. This position will participate in the daily operations of the branch; including but not limited to,
assisting customers with account management and other financial services needs and providing timely
and efficient completion of client transactions while maintaining accurate records and thorough
handling of all monies assigned. This position will proactively participate in the sales/quality referral
process of the branch as directed by management.
Key Responsibilities:
Service:
• Processes a variety of customer transactions accurately and efficiently in adherence to bank
policies and regulations such as cashing checks, processing deposits and withdrawals, loan
payments, cash advances, transfers, and issuing monetary instruments
• Enhances customer satisfaction by assisting customers with setup of online products, loan
applications, and mobile banking
Sales:
• Achieves personal sales and referral goals by identifying customer needs and recommending
banking products and services to help
• Identifies referral opportunities and makes relevant referrals
• Maintains strong collaborative relationships with co-workers, management, and business
partners
Operations:
• Works independently on the Platform side on performing duties such as opening/closing
various accounts, assisting with courtesy and collection calls (NSFs) as needed, submitting
address and name changes; seeks assistance and guidance from leadership when necessary
• Adheres to all operational banking regulations and policies
• Observes branch security procedures and protects customer confidentiality and privacy
• Performs other job related duties such as CTRs, REG CC holds, Dual Control Processes, etc.
• Must comply with BSA/AML/OFAC regulations and guidelines
*Performs other job related duties or special projects as assigned
Requirements:
• One – Four years’ sales relationship and/or cash handling experience preferred
• High School diploma or equivalent (College degree preferred)
• Demonstrates personal integrity, superior salesmanship, service excellence
• Effective listener, team builder, excellent communicator