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Fraud Prevention

At ValueBank Texas, we take identity theft very seriously.

ValueBank Texas is just as concerned about protecting your identity as you are. To help prevent fraud, we now offer identity protection plans that are affordable and effective. Sign up at any ValueBank Texas branch, or contact ValueBank Texas at (361) 888-4451 and ask for customer service.

FIND A BRANCH

Plan I – ID Restoration $1.95 per month

  • Affordable fraud protection plan
  • A certified resolution specialist manages your fraud and ID theft case
  • A personalized online dashboard – offers visibility of your account status
  • Education and preventative tips and best practices to help safeguard against a variety of ID crimes
  • Online Identity Vault and Wallet Encrypted online storage for your important personally identifiable information (PII) including SSNs, credit cards, financial account information and birth dates along with other important documents (i.e. mortgage, titles, etc.)
  • Breach and Threat Alerts Prompt email alerts that keep you up-to-date on large-scale breaches and fraud-related threats.
  • End2End DefenseSM A three-phase, proprietary fraud resolution process that includes (1) discovery; (2) isolation/restoration; and (3) prevent
  • 24/7 Live Support

Plan II – ID Protect Plus $7.95 per month

  • Daily monitoring of your Online Identity Vault™
  • Prompt alerts if your information is found on the online black market
  • Credit Monitoring with Experian
  • A personalized online dashboard – offers visibility of your account status and expert tips and suggestions to help protect your identity
  • Education and preventative tips and best practices to help safeguard against a variety of ID crimes
  • Online Identity Vault and Wallet Encrypted online storage for your important personally identifiable information (PII) including SSNs, credit cards, financial account information and birth dates along with other important documents (i.e. mortgage, titles, etc.)
  • Breach and Threat Alerts Prompt email alerts that keep you up-to-date on large-scale breaches and fraud-related threats.
  • End2End DefenseSM A three-phase, proprietary fraud resolution process that includes (1) discovery; (2) isolation/restoration; and (3) prevent
  • 24/7 Live Support

If you suspect your identity has been stolen: 1) Call The Federal Trade Commission (877) ID THEFT, 2) Contact the three major credit bureaus to place a fraud alert on your record, 3) Maintain a log of each contact with authorities, 4) Or contact EZShield Resolution Specialist (866) 460-0095

Information on Equifax Data Breach 

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